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SERVICES

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strategic planning

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A strategic plan is a step by step process of how to get from your mission to your vision.  A vision without a plan will remain a dream.

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business plan

A business plan is critical to a new organization and should be updated as your organization changes.  A solid business plan is especially required if you are looking for financing.

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DISC Teambuilding

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An organization is only as strong as it's executive leadership.  DiSC teambuilding gets your team in alignment and helps them work better together.

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nonprofit startup

We will take you through every step of the process to set up your nonprofit organization, including providing you with useful templates for you to use for your founding documents.

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990 Tax Filing

Every nonprofit organization is required to file a 990 Report every year, but the 990 is more than a tax report, it is used by the public to evaluate your organization. We make it easy for you to file.

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Grant writing

We research grant opportunities, write grant proposals and compile status reports for grants that benefit your organization.

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board development

A cohesive board is critical to how an organization operates and determines if they can achieve their goals.

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Executive coaching

Every executive could use support and guidance at some time in their career.

CUSTOMER SERVICE TRAINING

 

Many charitable organizations are so mission focused that they forget or don't know how to provide good customer service to the public. Have you actually seen or heard feedback that your organization's staff have been less than customer friendly?  It's not uncommon in charitable organizations, where staff can be overstressed.

 

Wheaten Sterling provides charitable organizations with a customer service program that can be implemented easily and sustained as part of your organization's culture.

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